About Us
We’ll tell you everything
About Chautauqua Mall
Chautauqua Mall is a premier shopping center in Lakewood, New York. Serving as the only shopping mall in the county, as well as the largest mall between Buffalo, New York and Erie, Pennsylvania. Easily found off I-86, Chautauqua Mall is a convenient place to visit for shopping, dining, entertainment and more!
Chautauqua Mall offers top retailers like
Bon Ton,
JCPenney,
Sears,
American Eagle Outfitters,
Yankee Candle and
more, as well as delicious
dining options like family favorite
Five Guys Burgers and Fries.
When you’re not looking for a favorite store or delicious meal, enjoy a wide variety of community
events and programs that are perfect for day trips or nights out.
Chautauqua Mall has just what you need, For Every Occasion.
Amenities
ATM Machine
For easy access to your cash, a Travelex ATM located near the main entrance, across from MasterCuts.
Baby Changing Stations
For your convenience, baby changing stations are located in the family & women restrooms.
Event & Meeting Space
Sakura Buffet offers flexible space for meetings and events. Call (716) 763-0417 to book your meeting or event. Space sits approximately 75 persons.
Family Restroom
For your convenience, you’ll find a family restroom behind Planet Fitness, near Auntie Anne's Pretzel.
A full service Family Restroom is located in the main public restrooms next to the Mall Management Office near Sears.
Fax & Copies
Take advantage of fax and copy services located at the mall office near Sears.
First Aid
First-aid assistance can be provided at the Mall Management Office near Sears. In the event of an emergency please dial 911.
Gift Wrapping
Gift Wrapping is provided during the holiday season and is located near JCPenney.
Handicap Accessible
Our property offers accessibility for our guest needing additional assistance. Handicap parking and accessible entrances are located at the main entrance. Accessible restrooms are located near the main entrance.
Kiddie Rides
Let your little one enjoy a ride on our vending kiddie rides. Located across from GameStop. A change machine is located at the kiddie ride station.
Lost & Found
If you misplace an item, visit Lost & Found located in the mall management office.
Movie Theater
Nursing Mother's Lounge
For your convenience, we offer private nursing mother’s lounge located in the family rest room next to the Mall Management Office by Sears.
Security
Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call 716-490-0435.
Strollers
Push your little one around with ease in our of our strollers. Located in front of the Mall Management Office by Sears.
$5 a piece to use & upon the return of the unit, you will receive $0.50 back.
Vending Machines
Grab a quick snack or cold drink found at various vending machines located throughout the property.
Wheelchairs
If you are in need of a wheelchair during your visit, please contact the mall management office near Sears.
Additional Property Resources
About Washington Prime Group
Washington Prime Group is a premier retail real estate investment trust with a portfolio of 119 enclosed regional malls and open-air lifestyle community centers. We are an industry-leading, multi-faceted retail real estate owner, developer and manager. Washington Prime Group is headquartered in Columbus, Ohio and has an additional corporate office in Indianapolis, Indiana.
Visit our Corporate Site