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Chautauqua Mall is a regional shopping center in Lakewood, New York and is the only shopping mall in Chautauqua County. This town center can be easily found off I-86 and only 13 miles from Chautauqua Institution, Chautauqua Mall is a convenient place to visit for shopping, dining, entertainment and more!

Chautauqua Mall offers top retailers like JCPenneyAmerican Eagle OutfittersmauricesSHOE DEPT. ENCORE, Victoria’s Secret, Yankee Candle and Bath & Body Works.  Need a workout? Visit the new Planet Fitness. Dinner and a movie? Chautauqua Mall has great dining options like Five Guys Burgers and FriesOlive Garden and Sakura Buffet as well as Dipson Theatre offering comfort and popular movies.

When you’re not looking for a favorite store or delicious meal, enjoy a wide variety of community events and programs that are perfect for day trips or nights out. 

Chautauqua Mall has just what you need, For Every Occasion.


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ATM Machine

For easy access to your cash, a Travelex ATM located near the main entrance, across from MasterCuts. 

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Baby Changing Station

For your convenience, baby changing stations are located in the family & women restrooms.

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Event & Meeting Space

Sakura Buffet offers flexible space for meetings and events. Call (716) 763-0417 to book your meeting or event. Space sits approximately 75 persons. 

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Family Restroom

For your convenience, you’ll find a family restroom behind Planet Fitness, near Auntie Anne's (near Center Court). 

A full service Family Restroom is located in the main public restrooms next to the Mall Management Office.

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Fax & Copies

CopyMax, located inside of OfficeMax, offers fax and copy services for a fee.

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First Aid

First-aid assistance can be provided at the Mall Management Office. In the event of an emergency please dial 911.  

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Gift Wrapping

Gift Wrapping is provided during the holiday season and is located near JCPenney.

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Handicap Accessible

Our property offers accessibility for our guest needing additional assistance. Handicap parking and accessible entrances are located at the main entrance. Accessible restrooms are located near the main entrance. 

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Kiddie Rides

Let your little one enjoy a ride on our vending kiddie rides. Located across from the fireplace. A change machine is located at the kiddie ride station.

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Lost & Found

If you misplace an item, visit Lost & Found located in the mall management office.

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Nursing Mothers Lounge

For your convenience, we offer private nursing mother’s lounge located in the family restroom next to the Mall Management Office.

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Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call 716-490-0435.

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Vending Machines

Grab a quick snack or cold drink found at various vending machines located throughout the property.

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If you are in need of a wheelchair during your visit, please contact the Mall Management Office.


Washington Prime Group

About Washington Prime Group

Washington Prime Group ranks among the largest retail real estate companies in the U.S. with an extensive portfolio of enclosed and open air centers. We are a leading retail real estate investment trust (REIT) focused on managing, leasing and redeveloping retail properties. Together with our colleagues, tenants, partners and communities, we are redefining the retail experience. Washington Prime Group is headquartered in Columbus, Ohio and has an additional corporate office in Indianapolis, Indiana.

Visit our Corporate Site