Chautauqua Mall Launches Retail To-Go, a New Curbside Pickup Program

Chautauqua Mall Launches Retail To-Go, a New Curbside Pickup Program

We want to reassure guests that we are doing our part to keep our community, retailers and employees safe.  Chautauqua Mall continues to offer Retail To-Go, a convenient curbside pickup program, as a way to continue to provide a safe offering for our community

How It Works

We have made it easier than ever to take advantage of Retail To-Go with curbside pickup. Upon arriving at the center, new signage will direct shoppers to designated pickup zones and parking spots, located in front of the Main Entrance.

Guests can remain in their vehicles and follow the steps below:

1. Guest places order via phone, online or app, and chooses to pick up at the shopping center
2. Retailer provides the guest with the appropriate pickup zone information
3. Guest is instructed to call the store once they’ve arrived, indicating their parking spot number
4. Retailer brings merchandise to the customer’s vehicle
5. That’s it!

Participating Retailers

American Eagle: 716-763-0805, www.ae.com

JCPenney: 716-763-6996,  www.jcpenney.com (store has their own parking spaces)

Kay Jewelers: 716-763-1719, www.kay.com

Old Navy: 716-763-6501, www.oldnavy.com

Safety is Our Top Priority

Due to the coronavirus (COVID-19) pandemic, Retail To-Go will follow all CDC guidelines and Chautauqua Mall’s COVID-19 Code of Conduct https://chautauquamall.com/legal/code-of-conduct. We appreciate the community’s support as we look forward to safely welcoming back shoppers.